If your order contains items that are out of stock, we’ll ship the in-stock items as soon as we can and will dispatch the out-of-stock items as soon as we’ve received more stock in the warehouse.We don’t always ship everything together so check your dispatch email for more details - we’ll send you a dispatch email per parcel.We will email you as soon as each item is ready to be dispatched so you know when to expect them, but you can also check the status of your order in your account.Will you tell me when my order is on its way? All delivery options and any charges that are applicable will be shown at the checkout.Selected items are only available for delivery using Click & Collect to an hmv or FOPP store of your choice.Selected items are only available for delivery via the Royal Mail 48® service and other items are available for delivery using this service for a charge.Free delivery is available for most items when the order exceeds £20, but any exceptions will be clearly highlighted.
Don’t worry though, we’ll continue to dispatch your orders and will get them to you as soon as we can! Thanks for your patience and understanding in the meantime.
Orders sent via Royal Mail 48® are usually received within two to five working days, including Saturdays.
If the items are in stock, we’ll aim to dispatch them within 24 hours of your order being placed.
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